Know Your Customer (KYC) & Anti-Money Laundering (AML) Policy
1.1 EverLife.AI reserves the right to conduct “know your customer” procedure and any other kind of customer due diligence on you at any time (including after the close of the Token Sale). If EverLife.AI discovers your purchase of EVER tokens violating this Agreement or any anti-money laundering, counter-terrorism financing or other regulatory requirements, your purchase of EVER tokens under the Token Sale shall be invalid with retroactive effect and EverLife.AI shall be entitled to immediately terminate this Agreement with you, deny your access to the Token Sale, reject delivery of any EVER token and request return of any delivered EVER tokens, irrespective of any payment that you could have made.
1.2 You may be required to provide EverLife.AI with certain personal information, including but not limited to, your name, gender, country of residence, telephone number, email address, date of birth, passport or ID number, etc. EverLife.AI may also require you to answer certain questions or take certain actions in order to verify your identity or comply with applicable law. In submitting this personal information, you verify that the information is accurate and authentic, and you agree to update it if any information changes. You hereby authorize EverLife.AI to directly make any inquiries we consider necessary to verify your identity and/or account information, and request and obtain any consumer report or similar information relating to you and to take action we reasonably deem necessary based on the results of such inquiries.
2. Customer Identification
2.1 It is EverLife.AI’s policy to ensure that it has reasonably identified each customer who uses EverLife.AI’s platform. Users may be identified using a variety of methods.
3. Account Opening Procedures
3.1 Additionally, EverLife.AI will, as part of its account-opening process: (i) cross-check the names of users against compliance databases such as the OFAC Specially Designated Nationals list and other governmental watch lists; (ii) require users to provide proof of identification; and (iii) not permit any payment above 1,400 US dollar to be made with incomplete account-opening information.
4. Proof of Identification
4.1 The following information is required a) Full Name b) Date of birth c) Any government-issued ID (eg. driver’s license, national ID, passport, etc.) d) A photo of him/herself holding the same ID e) Country of residence
5.1 Documents used in opening an account relationship must be verified prior to establishing the account. Verification of identity will require multi-factor authentication, layered security and other controls to ensure a meaningful user identity confirmation process based on account size or other factors.
5.2 The following are examples of verification methods EverLife.AI may use: a) Obtaining proof of address, such as a copy of a utility bill or bank statement from the account holder.
b) Comparing the identifying information with information available from a trusted third party source, such as a credit report from a consumer-reporting agency, Veratad, Lexus Nexus Instant ID
c) Analyzing whether there is logical consistency between the identifying information provided, such as the customer’s name, street address, ZIP code, telephone number, date of birth, and social security number (logical verification).
d) Utilizing knowledge-based challenge questions.
e) Utilizing complex device identification (such as “digital fingerprints” or geo-location checks).
f) Obtaining a notarized copy of an individual’s birth certificate for valid identification.
g) When the type of account increases the risk that EverLife.AI will not be able to verify the true identity of the customer through documents is confirmed the account will be closed.
5.3 EverLife.AI is responsible for directing the annual Anti-Money Laundering (AML) audit of EverLife.AI’s operations. The independent audit will be conducted by an independent third party with working knowledge of Bank Secrecy Act (BSA)/ Countering the Financing of Terrorism (CFT)/ AML requirements, or by EverLife.AI’s personnel with working knowledge of BSA/ CFT/ AML requirements. EverLife.AI will develop corrective action plans for all issues that are raised in the audit and will provide the audit report and all corrective action plans to EverLife.AI’s senior management for review. Reports of the corrective action will continue until all are resolved.
5.4 By agreeing to this Agreement, you acknowledge and agree that that we maintain verification levels that require user participation and verification to obtain, with levelled permissions based on user-supplied information, our ability to verify it, and our internal policies. You accept that you may not be able to achieve your desired level of verification, and we reserve the right in our sole discretion, to determine the appropriate verification level for any user, as well as the right to downgrade users without notice. We may, from time to time, implement policies restricting verification levels by nationality, country of residence, or any other factor. This may affect your right to purchase EVER tokens or withdraw EVER tokens in your Account, and you indemnify EverLife.AI against any losses associated with an inability to purchase or withdraw EVER tokens based on your verification level.
5.5 Use of EVER and EVERLIFE.AI are subject to international export controls and economic sanctions requirements. By purchasing EVER tokens, you represent and warrant that your acquisition comports with and your use of the item will comport with those requirements. Without limiting the foregoing, you may not acquire EVER token if you are on any sanctions list or you intend to use EVER token in association with any persons or entities that are listed on any sanctions list.